Catalog - Grocery Start

Grocery Start Learning Program

Tailor your development plan with Grocery Start. Choose from certifications, course bundles or individual courses in the areas that are important for you at this particular moment.

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Catalog

Certifications

The certifications build your food retail career in three tiers: essentials, supermarket departments, and management.

Essentials

At a foundational level you can start with the Essentials catalog, which covers 5 areas: workplace, food industry, store safety, receiving/stocking and sustainability.

Grocery Tracks

The Grocery Tracks dive in the inner works of the core supermarket departments: bakery, deli, front end, meat, produce, receiving/stocking and wine departments. You will learn about operations, equipment, sanitation, product knowledge, merchandising, promotions, consumer behavior and trends for each department.

Management Tracks

The skill set needed to be a good manager/supervisor are different from those you need to be a good department specialist. The Management Track courses starts with leadership and management, and people management. It is complemented with operations topics that pertain to managers and supervisors.

Compliance Courses

If you are in search of individual compliance courses to keep your credentials up to date, you can enroll in any of the 20+ courses available, in addition to the Food Manager curriculum. Some of the courses are free!

Series

The series content is focused in specific areas. Series are usually shorter learning plans in areas such as Marketing, Food Manager, Logistics, Time Management and Convenience Store.

Certifications

The certifications build your food retail career in three tiers*: essentials, food retail (supermarket departments), and management.

Food Retail Essentials Certification

Food Retail Certification

.

Food Retail Manager Certification

.

*Food Retail Certifications must be obtained in sequence, starting with Essentials, then Food Retail and finally the Manager.

Essentials

The Food Retail Essentials Certification is the starting point of any knowledge and skills development in the food retail industry. It prepares you as professional and as well-rounded individual
that is suited to work with peers, supervisors and more important clients.

Food Retail Essentials = $80 / 26h 55m
Approximately $3.14/hr + Bonus = 85 min

Getting Started

Workplace

Food Industry

Store Safety

Note: This certification is a pre-requisite for enrolling in both the Food Retail Certification and the Food Retail Manager Certification

See the catalog for a complete list of the courses

Grocery Tracks

The Grocery Tracks dive in the specifics of each of the seven key departments in the supermarket.
These learning tracks will help you become a valuable team member with in-depth knowledge
of important aspects of the department’s operations, equipment, sanitation, product knowledge,
merchandising, promotions, consumer behavior, trends and preferences.
You can take only the tracks of your interest or all of them.

All Grocery Tracks = $200 (save $38) / 61h 8m
Approximately $3.27/hr + Bonus = 141 min

Bakery

$15 / 3h 40m
$4.10/hr

Topics	Courses
Equipment Safety and Sanitation Receiving and Storing Bakery Science Baked Goods Maintenance and Planning Merchandising and Displays Sales and Promotions Consumer Behavior and Relations	Bakery Clerk 1 – Equipment – 10m Bakery 2 – Maintenance – 10m Bakery 3 – Bakery Science – 10m Bakery 4 – Product Knowledge – 20m Bakery 5 – Merchandising – 20m Bakery – Manager – 150m

Deli

$40/8h 50m
$4.53/hr

Topics	Courses
Equipment Product Knowledge Prepared Foods Cheese and Meats Food Service Inventory and Ordering Opening, Day and Closing Procedures Product Preparation Product Planning Maintenance Merchandising and Building Sales Evaluating the Deli Customer Service	Deli Clerk 1 – Food Slicer – 5m Deli Clerk 2 – Equipment – 4m Deli Clerk 3 – Display Cases – 5m Deli Clerk 4 – Prepared Foods – 8m Deli Clerk 5 – Product Display and Storage – 5m Deli Clerk 6 – Opening Procedures – 8m Deli Clerk 7 – Day Procedures – 15m Deli Clerk 8 – Closing Procedures – 15m Deli Clerk 9 – Food Service – 15m Deli Clerk – Product Knowledge – 30m Deli Manager – 210m Cheese Specialist – 210m

Topics

Courses

Equipment
Product Knowledge
Prepared Foods
Cheese and Meats
Food Service
Inventory and Ordering
Opening, Day and Closing Procedures
Product Preparation
Product Planning
Maintenance
Merchandising and
Building Sales
Evaluating the Deli
Customer Service

Deli Clerk 1 – Food Slicer – 5m
Deli Clerk 2 – Equipment – 4m
Deli Clerk 3 – Display Cases – 5m
Deli Clerk 4 – Prepared Foods – 8m
Deli Clerk 5 – Product Display and Storage – 5m
Deli Clerk 6 – Opening Procedures – 8m
Deli Clerk 7 – Day Procedures – 15m
Deli Clerk 8 – Closing Procedures – 15m
Deli Clerk 9 – Food Service – 15m
Deli Clerk – Product Knowledge – 30m
Deli Manager – 210m
Cheese Specialist – 210m

Front End

$50/10h 14m
604m = $4.97/hr + Bonus = 10m

Topics	Courses
The Front-end Customer Service The Check Stand Scanning and Product Entry Payment Bagging Equipment Security Produce Identification SNAP and WIC Programs Alcohol and Tobacco Sales	Courtesy Clerk – 30m Bagging – 15m Cashier – 180m Cashier 1 – Job Overview – 8m Cashier 2 – Shift Procedures – 14m Cashier 3 – Process Payment: Cash & Check – 21m Cashier 4 – Process Payment: Payment Cards – 10m Cashier – Produce Identification – 30m Cashier – Self-Checkout Stations – 5m Cashier – Alcohol Sales Compliance – 60m Cashier – Tobacco Sales Compliance – 105m Cashier – WIC Training – 60m Cashier – WIC Admin. Procedures – 60m Supplemental Nutrition Assistance Program (SNAP) Training – 25m

Topics

Courses

The Front-end
Customer Service
The Check Stand
Scanning and Product Entry
Payment
Bagging
Equipment
Security
Produce Identification
SNAP and WIC Programs
Alcohol and Tobacco Sales

Courtesy Clerk – 30m
Bagging – 15m
Cashier – 180m
Cashier 1 – Job Overview – 8m
Cashier 2 – Shift Procedures – 14m
Cashier 3 – Process Payment: Cash & Check – 21m
Cashier 4 – Process Payment: Payment Cards – 10m
Cashier – Produce Identification – 30m
Cashier – Self-Checkout Stations – 5m
Cashier – Alcohol Sales Compliance – 60m
Cashier – Tobacco Sales Compliance – 105m
Cashier – WIC Training – 60m
Cashier – WIC Admin. Procedures – 60m
Supplemental Nutrition Assistance Program (SNAP) Training – 25m

Meat

$40/9h 13m
480m = $5/hr + Bonus = 73m

Topics	Courses
Trends Products Wholesale and Retail Cuts Inspection and Grading Different types of protein (beef, veal, lamb, pork, poultry, and seafood) Meat Dept. Receiving/Storing Equipment, and Safe Use Cleaning and Sanitation Merchandising Wrapping	Meat Wrapper – 180m Meat Apprentice – 300m Meat – Beef Basics and Cuts – 24m Meat – Beef Nutrition and Health – 17m Meat – The Modern Beef Consumer – 12m Meat – Raising Beef – 20m

Produce

$75/27h 13m
$2.83/hr + Bonus = 43m

Topics	Courses
The Produce Department The Science of Produce Top Products Knowledge 126+ Produce Commodities Receiving and Storing Maintenance Merchandising and Sales Trends At Home Handling Health Benefits Origins	Produce Clerk WIP – 60m Produce Clerk – Product Knowledge – 30m Floral Clerk WIP – Empleado de Florería – 120m Apples Manzanas – 60m Avocados – 60m Bananas Plátanos – 45m Beans and Pods – 45m Berries – 30m Blueberries – 30m Cabbage Family Vegetables – 30m Cherries – 60m Citrus – 90m Cucumbers – 45m Grapes Uvas – 30m Leafy Greens – 60m Lettuce WIP – Translated – 30m Melons Melones – 45m Mushrooms – 60m Nuts – 75m Onions – 45m Pears Peras – 60m Peppers – 75m Potatoes WIP – Translated – 45m Potatoes USA Series – Varieties – 7m Potatoes USA Series – Harvesting and Packing – 10m Potatoes USA Series – Marketing Strategy – 10m Potatoes USA Series – Nutrition – 6m Potatoes USA Series – Storage and Handling – 10m Root Vegetables – 45m Squash – 60m Stalks – 45m Stone Fruits – 30m Strawberries Fresas – 30m Tomatoes Tomates – 75m Tropical Fruits – 75m

Topics

Courses

The Produce Department
The Science of Produce
Top Products Knowledge
126+ Produce Commodities
Receiving and Storing
Maintenance
Merchandising and Sales
Trends
At Home Handling
Health Benefits
Origins

Produce Clerk WIP – 60m
Produce Clerk – Product Knowledge – 30m
Floral Clerk WIP – Empleado de Florería – 120m
Apples Manzanas – 60m
Avocados – 60m
Bananas Plátanos – 45m
Beans and Pods – 45m
Berries – 30m
Blueberries – 30m
Cabbage Family Vegetables – 30m
Cherries – 60m
Citrus – 90m
Cucumbers – 45m
Grapes Uvas – 30m
Leafy Greens – 60m
Lettuce WIP – Translated – 30m
Melons Melones – 45m
Mushrooms – 60m
Nuts – 75m
Onions – 45m
Pears Peras – 60m
Peppers – 75m
Potatoes WIP – Translated – 45m
Potatoes USA Series – Varieties – 7m
Potatoes USA Series – Harvesting and Packing – 10m
Potatoes USA Series – Marketing Strategy – 10m
Potatoes USA Series – Nutrition – 6m
Potatoes USA Series – Storage and Handling – 10m
Root Vegetables – 45m
Squash – 60m
Stalks – 45m
Stone Fruits – 30m
Strawberries Fresas – 30m
Tomatoes Tomates – 75m
Tropical Fruits – 75m

Wine

$5/50m
$5.00/hr

Topics	Courses
How wine is made Label characteristics Wine varieties Storage and handling Merchandising Sampling	Wine – Basics Vino – 20m Wine – Selling Vino – 30m

Receiving / Stocking

$13/2h 35m
$5.03/hr

Courses
Receiving – 105m Stocking – Process – 15m Stocking – Equipment – 15m Stocking – Displaying and Storing – 15m Stocking – Proper Lifting – 5m

Notes:

We recommend that you complete the Food Retail Essentials Certification before enrolling in the Grocery Tracks. The Essentials has foundational knowledge and content that enrich the learning of the Grocery Track’s courses.
If you are planning to take all the Grocery Tracks and you already have the Food Retail Essentials Certification, consider instead taking the Food Retail Certification, which gives you a certification with same courses and at the same price.

See the catalog for a complete list of the courses

Compliance Courses

The Compliance Courses catalog offers you a pay-per-course option. You can select individual courses to maintain your credentials in topics such as Safety, Alcohol and Tobacco Sales, Government Programs (WIC/SNAP), and Sexual Harassment.

Vendor Certifications ($)

Safety

Alcohol/Tobacco

Sexual Harassment

Government Programs

Series

The series content is focused in specialized topics. Series topics do not require food retail general knowledge. Topics include Food Safety Manager, Management, Marketing, Logistics, Time Management and Convenience Store.

Grocery Start Learning Program

Certifications

Essentials

Grocery Tracks

Management Tracks

Compliance Courses

Series

Certifications

Food Retail Essentials Certification

Food Retail Certification

Food Retail Manager Certification

Essentials

Getting Started

Workplace

Food Industry

Store Safety

Grocery Tracks

Bakery

Deli

Front End

Meat

Produce

Wine

Receiving / Stocking

Compliance Courses

Vendor Certifications ($)

Safety

Alcohol/Tobacco

Sexual Harassment

Government Programs

Series

Food Manager Training

Management

Logistics

Time Management

Marketing

Convenience Store

Sustainability

Pandemic

Supervisors and Managers